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For some reason the ECU/software is not enabling the fuel pump when cranking starts. Has anyone seen this before?
Did it ever work, or is this a new installation?
If new, have you confirmed that wiring is correct? Does the ECU detect the engine RPM (ie, Crank Sensor is working?).
I think this might be the same Jason that I helped yesterday via our (Link) tech support live chat, the Evo 8's that have a factory fitted immobilizer have the fuel pump and AC Clutch pins swapped around so you have to reassign the outputs to the correct function in the software.