platinum pro won't connect to laptop

Hello,

New her been watching a lot of the courses. so i am ready to start looking at my ecu. I had it tuned by a local company in Washington, USA.

I wanted to read it and retune for my build but can not access the ECU. Recommendations please.

I have the platinum pro for the 95 r33 skyline. I am wondering if the guys that tuned it locked it so they can only tune.

Please help

THXS, Nick

Hi Nick it will tell you on the screen if it is locked. it will show connected but all parameters will be locked,

can you check the USB port is working correctly in your laptops device manager, it maybe your driver installation is not complete or there is a configuration issue there

Regards Ross